Archives For guest services

Our Guest Services Director, at Two Cities Church, has had the highest turn-over since we began this venture and it’s good. First it was Chris Loach. Chris knew the model of ministry and what a Guest Services team should look like within that. The problem with Chris Loach is that he’s just too talented and capable of doing too many things. We quickly moved him into other roles after he got the team set up. Then we asked Chris Hansen to take over the spot. Chris Hansen had spent some time volunteering on the Guest Services team at The Village Church in Dallas, TX. He excitedly and willingly took on the role. He brought a different perspective and was able to help us create a better, more welcoming, set up in our lobby. Chris Hansen just moved back to Texas for a new job. We already miss Chris H. and his wife, Lisa. As various volunteer staff helped me brainstorm on who we could challenge to this position, one name kept surfacing… I give you Brian Weber. brian and michelle 1 brian costume

I asked Brian to share a little about himself by filling out a brief survey. Here’s what he said:
  • What’s your full name and age?

    Brian Kenneth Weber, 34 (35 on Halloween!)

  • What’s your full-time job?

    Director of Customer Solutions – Decade Software; I leave a team that develops custom solutions for automating data management within regulatory agencies.

  • Tell us a little about your family.

    Wife of almost one year, Michelle. She is the glue in our family and provides a calming effect to all of us! We have a son, Braden, 7-years-old who is in love with Teenage Mutant Ninja Turtles and showing his sister hot to do everything. Camryn, 4.5-years-old, is in love with her dolls making her older brother THINK he is showing her how to do things. She is wise neon dyer years. Both love reading in the Bible and asking great questions bout God. Finally, Michelle and I are expecting a baby boy due in October. We couldn’t be more blessed.

  • What’s your favorite things about Two Cities Church?

    Two Cities is a church for any person, God-seeking, God-loving, God-questioning. There isn’t any judgement at Two Cities, just come hang out and we can learn from each other.

  • Why did you accept the invitation to be on our volunteer staff team?

    I accepted the invitation to be the Director of Guest Services because I believe in the direction of Two Cities and I can’t wait to contribute to its growth.

  • What are your hopes and dreams for the future of Two Cities?

    I want Two Cities to fulfill God’s plan for our church. The size, revenue, or funding is not as important as impacting people’s lives as we can provide an outlet to build a growing relationship with Jesus Christ. I can’t wait to experience the ride!

We are excited to have Brian on the volunteer staff team and can’t wait to see what he brings to the Guest Services Director position. You can watch Brian and Michelle’s #WeAreTwoCities video here. You can read about our Volunteer Staff team here.

Lesley’s Story

July 7, 2012 — Leave a comment

Lesley is Nate’s Grandmother.
Lesley attends New Vintage Church in Santa Rosa, Ca.
She serves on the Guest Services team every week.
She is a beacon of joy in that community.
Here is the video that was shown just before I had the pleasure of baptizing her.

If you want to be a part of a community where life-change happens like this, Two Cities Church is coming soon to the Fresno/Clovis area.

Muslim Guests Part 2

November 2, 2011 — Leave a comment

Yesterday I asked how you would handle this scenario.

Today I’m telling you the rest of the story.

When I noticed the man with the camera I walked over to our Guest Services Director and asked her, “What’s going on here?” She said, “I don’t know, but this guy is totally blown away right now. He’s never seen anything like this before!”

A few minutes later she came back with more info. The prior week a man came to church who has a neighbor that attends. This guest’s wife recently died and he is a Muslim. For some reason he decided to visit NVC. This week he came back with some members of his family…they’re all Muslim.

I walked up to him and said hi. He continued recording while saying something back. I told him we’re glad he’s here and tried to get some conversation out of him. The only problem was that he didn’t appear to understand or speak english.

When he started to be a distraction in our service, I sent someone from the Production Team to ask him to have a seat.

There’s a delicate balance here of making him feel welcome and at home, while keeping him from distracting or freaking out our other guests. I pray that he somehow learned something practical and that this opens a door to a community we’ve never reached before.

Muslim Guests

November 1, 2011 — Leave a comment

Let me paint a picture for you.

A man walks into your church. He’s carrying a little video camera. He starts recording your service. He’s walking all around the room. He’s walking up to your host team and waving at them. He’s walking down the aisle while your worship leader finishes the last song and asks the church to sit. Your Pastor starts to set up for the offering and this man is now 5 feet away from stage, in the center of the room, standing in the aisle… Turning slowly to get a 360 view of the room.

You try speaking to him and asking him to sit down, but it’s clear he doesn’t understand English. Did I mention he looks middle eastern?

What do you do?


Tomorrow I’ll post the conclusion.

Guest Services @ New Vintage from New Vintage Church on Vimeo.